We watch, you grow.
What’s included:

• Metrics/logs/traces: collection, normalization, correlation; infra/app dashboards.

• SLO/SLI engineering (availability, latency, errors), synthetic tests, uptime probes.

• Noise-free alerting: thresholds, anomaly detection, deduplication, escalation (Slack/Email/Pager).

• Incident management: runbooks, post-mortems, P1–P3 triage.

• Reporting: weekly/monthly reports, optimization recommendations.

Deliverables:

• Standard dashboards (infra, network, DB, applications).

• Alert matrix + incident catalogs.

• SLO catalog + optional public status pages.

Process: audit → source integration → SLO design → alerting → dry run → 24/7 ops.

Success metrics: MTTD/MTTR, actionable alert %, SLO compliance, noise-rate < X%.

Options: AIOps/anomaly detection, budget alerts, war-room for P1 events.